Introduction
The Helm Bar & Restaurant Limited ("us", "we", or "our") operates the website https://www.thehelm.ie (hereinafter referred to as the "Service"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and disclose your personal data when you use our Service and the choices you have associated with that data.
We are fully compliant with the General Data Protection Regulation (GDPR) and strive to maintain best practices in data protection.
Personal Data Collection and Use
We collect a limited amount of personal data that is essential for the proper functioning of the Service. We do not store any unnecessary personal information. The types of personal data we collect may include:
a. Cookies and Usage Data b. Contact information (if you choose to provide it)
Data Processors
To facilitate our Service, we may share your data with third-party service providers who act as data processors. The data processors we use are:
- Microsoft Azure (for hosting)
- Matomo (counting website visitors)
- Chatwoot (for live chat)
Our data processors are GDPR compliant and have strict security measures in place to protect your data.
Cookies Policy
Cookies are small files stored on your device (computer or mobile device) by your web browser while browsing a website. We use cookies to improve and analyze our Service. By using the Service, you consent to the use of cookies.
We use the following types of cookies:
a. Essential cookies: These cookies are necessary for the proper functioning of the Service and cannot be switched off. They are used to remember your preferences and choices within the Service.
b. Analytics cookies: We use Matomo to collect information about how our Service is used. These cookies help us understand how our website is performing and allow us to make improvements.
You can manage your cookie preferences within your browser settings. However, disabling essential cookies may impact the functionality of our Service.
Your Data Protection Rights
Under the GDPR, you have the following data protection rights:
a. The right to access, update, or delete your personal data. b. The right to rectification if your personal data is inaccurate or incomplete. c. The right to object to our processing of your personal data. d. The right to restrict the processing of your personal data. e. The right to data portability. f. The right to withdraw consent.
If you wish to exercise any of these rights, please contact us using the contact information below.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Data Controller: The Helm Bar & Restaurant Limited Email: info@thehelm.ie
By using our Service, you acknowledge that you have read and understood this Privacy Policy.